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Terms & Conditions
Methods of payment:


* Credit card, we accept Visa, Mastercard and American Express.
* Check with proper ID
* Cash (if will call)
* Purchase Order
* We do not accept COD orders.

Payment Terms:
Open accounts are established for those customers making repeated purchase only. Accounts receive terms of net 30 days from date of purchase/shipment. If your credit is not established, please supply a minimum of three current references with complete address and phone numbers. Also include the name and phone number of your commercial bank, as well as your account number. Please allow two weeks for credit clearance.

NOTE: Opening an account takes time and expense and creates a delay in the ordering process. Therefore we ask that purchasers making a ONE TIME purchase, with no intention of buying repeatedly, do NOT ask for an open account. Credit is extended solely for the purpose of convenience to our customers and is not to be construed as “Extended Credit” or Financing.” When an account is past due it automatically reverts to a CASH ACCOUNT.
A 1½% SERVICE CHARGE will be made each month on all past due accounts. Should legal action be necessary to effect collection of this account, the debtor agrees to pay all court cost, collection agency and attorney fees incurred by such action.

Prices:
The prices quoted are FOB our Whittier, California USA warehouse. Prices shown are your net cost. All prices are subject to change with out notice.

Minimum Order:
There is a $100.00 minimum for orders to be shipped. Shipped orders under $100.00 require a $10.00 handling charge.

Returned Merchandise:
Bamboo Poles may NOT be returned. Other items returned UNOPENED and UNUSED may be returned in a 10 business day time period with receipt. A 20% restocking charge will be deducted from any refund. Opened or used items will NOT be accepted for return.

Specification:
All dimensions shown are approximate. Colors may vary.

Shipping:
* If your purchase must be shipped by truck, please specify your preferred carrier. If no carrier is specified we will choose the best and fastest Common Carrier. Truck shipments are always shipped FREIGHT COLLECT.
* Smaller items are shipped via UPS. Please provide your UPS account number. If you do not have a UPS account, 10% of the shipping charge will be added. Only UPS shipments are shipped prepaid.
* WE CANNOT ACCEPT RESPONSIBILITY FOR COMMON CARRIER DELAYS IN DELIVERY.

Claims:
All merchandise is packed for safety in transit. Claims for lost or damaged goods are the consignee’s responsibility. You should make a settle with the carrier immediately.
Store Hours: 8:am to 4pm (closed 12 noon to 1pm for lunch) Mon-Fri except holidays.
10am to1pm Saturdays.

 
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PHONE: 562-698-6960 EMAIL: oceanicarts@earthlink.net FAX: 562-945-0868
 
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8 ~ 4 Weekdays
10 ~ 1 Saturdays
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12414 Whittier Boulevard ~
~ Whittier, CA 90602-1017
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