* Credit card, we accept Visa, Mastercard and American Express.
* Check with proper ID
* Cash (if will call)
* Purchase Order
* We do not accept COD orders.
Open accounts are established for those customers making repeated
purchase only. Accounts receive terms of net 30 days from date of
purchase/shipment. If your credit is not established, please supply
a minimum of three current references with complete address and
phone numbers. Also include the name and phone number of your commercial
bank, as well as your account number. Please allow two weeks for
Opening an account takes time and expense and creates a delay in
the ordering process. Therefore we ask that purchasers making a
ONE TIME purchase, with no intention of buying repeatedly, do NOT
ask for an open account. Credit is extended solely for the purpose
of convenience to our customers and is not to be construed as “Extended
Credit” or Financing.” When an account is past due it
automatically reverts to a CASH ACCOUNT.
A 1½% SERVICE CHARGE will be made each month on all past
due accounts. Should legal action be necessary to effect collection
of this account, the debtor agrees to pay all court cost, collection
agency and attorney fees incurred by such action.
The prices quoted are FOB our Whittier, California USA warehouse.
Prices shown are your net cost. All prices are subject to change
with out notice.
There is a $100.00 minimum for orders to be shipped. Shipped orders
under $100.00 require a $10.00 handling charge.
Bamboo Poles may NOT be returned. Other items returned UNOPENED
and UNUSED may be returned in a 10 business day time period with
receipt. A 20% restocking charge will be deducted from any refund.
Opened or used items will NOT be accepted for return.
All dimensions shown are approximate. Colors may vary.
* If your purchase must be shipped by truck, please specify your
preferred carrier. If no carrier is specified we will choose the
best and fastest Common Carrier. Truck shipments are always shipped
* Smaller items are shipped via UPS. Please provide your UPS account
number. If you do not have a UPS account, 10% of the shipping charge
will be added. Only UPS shipments are shipped prepaid.
* WE CANNOT ACCEPT RESPONSIBILITY FOR COMMON CARRIER DELAYS IN DELIVERY.
All merchandise is packed for safety in transit. Claims for lost
or damaged goods are the Consignee’s responsibility. You should
make a settle with the carrier immediately.
Store Hours: 8:am to 4pm (closed 12 noon to 1pm for lunch) Mon-Fri
10am to1pm Saturdays.